DSL (revisited)

Categories: Technology
Comments: Comments Off on DSL (revisited)
Published on: December 14, 2004

Ug!! That is what I been saying all night! Verizon said it would only take 2 weeks from the time the phone service was moved to my new place for them to get the DSL going. Well I still do not have DSL, I called the tech support number, and they still do not have an ETA when the DSL service will be up. The phone service was moved over to the new place on the 29th of last month. Well I am sitting here on the 14th with no DSL that is 2 weeks and 2 days. I am now wondering if I want to stay with verizon for my ISP, or if maybe I should be looking to another service provider that can get their act together.

This is cut and pasted from Their order status page


Your order for DSL service has been received and we’re working to schedule your DSL Service Ready Date. We’re glad you chose Verizon Online and we look forward to helping you discover all that’s possible on the Internet with Verizon Online DSL.
Order Date: December 5, 2004
Service Type: Verizon Online DSL
Maximum Connection Speed: up to 1.5M/384K
Scheduled Service Ready Date: December 14, 2004 after 6 pm


right now it is 11:40PM EST. The next question is why do they list the 5th as the day they got the order, I called in on the 19th of last month, and the phone service was here on the 29th, are they that incompetent?

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