Well it is the 17th and I still have not had my DSL since the 29. I just called tech support today again, and the poor tech was getting confused by what the computer was telling here. It was saying 3 things that were not in agreement, on was saying it was complete and active, the next was telling her pending, and the third was telling her no circuit. She apologized for the inconvenience and asked if I could call in tomorrow and, try to talk with some one that might be able to clear or make sense of what is wrong with the status system when it comes to my order. So I will be calling in tomorrow to see what can be done, I am getting annoyed at having to use dial up for now.